1. 📦 Orders & Payments

  2. All orders placed through our website or social media platforms must be paid in full before dispatch.

  3. We reserve the right to cancel any order due to payment issues, stock unavailability, or suspicious activity.

  4. Accepted payment methods: [Cash on Delivery, EasyPaisa, JazzCash, Bank Transfer, etc.]


2. 🔁 Returns & Exchanges

  • Returns and exchanges are accepted within 7 days of delivery, as per our Return Policy.

  • Products must be unused, undamaged, and in original packaging.

  • Sale items and custom-made handbags are not eligible for return.

[See full Return Policy for details.]


3. 🚚 Shipping

  • Orders are usually processed within 1–2 business days and delivered as per our Shipping Policy.

  • We are not responsible for delivery delays caused by couriers, weather, or incorrect address details.

[See full Shipping Policy for estimated times.]


4. 🔐 Privacy

  • Your personal information is kept confidential and used only for order processing, delivery, and customer service.

  • We do not sell or share your data with third parties without consent.

[Read our Privacy Policy for more info.]


5. 📷 Product Images & Colors

  • Product colors may slightly vary due to lighting or screen settings.

  • All photos are professionally taken to represent the actual item as closely as possible.


6. ❌ Misuse & Fraud

  • Any fraudulent activity, fake orders, or attempts to exploit return/cancellation policies will result in account suspension or legal action.